Sales orders

Sales → Orders lists incoming sales orders across channels; Sales → Unassigned shows only orders not yet distributed to locations.

Canceling an order

Press Cancel on an order row. The dialog lists every item with:

• Qty Ordered — total ordered quantity,
• Qty Unassigned — not yet given to any fulfillment order,
• Qty to Cancel (All / Unassigned) — what each cancel mode would remove.

Then choose:

• Cancel All — cancels every cancelable quantity, including items already at a location, or
• Cancel Unassigned — cancels only quantities that no location has received yet (disabled when there are none).

Both ask for confirmation. Rows that cannot be canceled are greyed out.

Confirming a payment

For orders whose payment is pending (e.g. bank transfer), open the row’s ⋯ menu → Confirm Payment. After your confirmation the order continues to fulfillment.

Statuses on this grid

Each row shows three status badges: Assigning (distribution to locations), Fulfillment (aggregated FO progress — may show partially complete when parts were rejected/canceled) and Delivery.